Admin console

The admin console is the web application your administrators use to manage licenses and monitor SonicCloud usage. Your IT team provides its address.

Sign inCopy Anchor Link

1. Open the admin console address in a web browser.
2. Enter your user name and password.

If your browser shows a certificate warning, stop and contact your IT team. Your session ends automatically after a period of inactivity.

Import a licenseCopy Anchor Link

Use this when you first set up and at each renewal.

1. Open Licenses.
2. Select Import License.
3. Choose the .lic file from SonicCloud.
4. Confirm the seat count and expiry date shown.

Monitor seat usageCopy Anchor Link

The console shows how many seats are in use and which workstations are using them. Review usage each week, and record the peak each month to plan capacity.

Release a seatCopy Anchor Link

Seats normally return on their own. Release a seat manually only when you need it back immediately, for example when a user left a workstation running.

1. Open the list of active seats.
2. Find the workstation.
3. Select Force Release and confirm.

The seat becomes available at once. Check with the user first, because releasing a seat may interrupt their session.

Audit logsCopy Anchor Link

The console keeps a record of important actions, including administrator sign-ins, license imports and forced seat releases. Open Audit Logs to review them. Review the log regularly, and after every license import.

Manage administratorsCopy Anchor Link

Give every administrator their own account, so every action in the audit log belongs to a named person.

1. Sign in with an existing administrator account.
2. Create an account for the new administrator.
3. Ask them to sign in and choose a password that only they know.

Disable an administrator's account on the day they leave the team, and never share accounts.

Routine tasksCopy Anchor Link